Personality frameworks aren't the problem. The issue is whether we're relating to the frameworks well. Every framework is a map. The person you're working with is the territory. When the territory contradicts your map, listen to the territory.

Twenty years of impact work. A crisis that nearly ended everything. And a conviction that the gap between stated values and actual practice doesn't begin as an organisational problem — it starts as a human one. Here's what it took for me to learn that.